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ePOC FAQs
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1. Can I file an electronic proof of claim in any case or chapter?
Yes
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2. Is a signature required on the proof of claim?
An electronic signature is required. Type the name of the person authorized to file the claim on behalf of the creditor. This will be treated as the electronic signature. A copy of any power of attorney should be attached to the claim.
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3. Can I include a separate mailing address for payments?Yes. Check the box for Payment Address differs from Notice Address below the creditor name and address. Type in the payment address.View Details»
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4. Can I get a filed-stamp acknowledgement of the proof of claim?Yes. After completing the form, a screen will display with the assigned claim number which is a link to the electronically filed proof of claim you have created and filed. This is your opportunity to print or save the claim. To view the claim after you clear this screen, you will need a PACER account.View Details»
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5. I am a creditor's attorney and will be filing a claim on behalf of my client. How do I record the creditor address and my address as attorney?The claims filing screen will display a drop down box to select who is submitting the form. Choose Creditor’s Attorney. On the next screen, add the attorney name and address. The next screen will allow you to select the creditor name and address or add it, if necessary. Both attorney and creditor names will appear on the claim form and on the creditor mailing list.View Details»
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6. I filed a claim and my attachments did not properly attach to the claim or I forgot to attach them. How do I get the documents filed?File an Amended Claim by completing the claims process again. Check the box in Item 1 of the form to indicate that the claim amends a previously filed claim. The form will display the claim numbers for other claims filed by the listed creditor. Choose the correct claim. Be sure to include your attachments.View Details»
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7. When will the claim appear on the claims register?The claim will appear immediately after submittal.View Details»
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8. Will the trustee be served with the proof of claim?Yes. The trustee will receive electronic notification of the filed claim.View Details»
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9. How do I file an amended claim?Complete the claims process again. Check the box in Item 1 of the form to indicate that the claim amends a previously filed claim. The form will display the claim numbers for other claims filed by the listed creditor. Choose the correct claim.View Details»
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10. At the time of filing my claim, I do not know the amount that is due. How do I enter an "unknown" amount for the claim?In the amount box, enter 00.00 (you must use this configuration). Once you know the amount, you may file an amended claim.View Details»
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11. Do I need to attach the B10 official proof of claim form?No. The completion of the online screen will build the B10 form for filing. You will only need to attach any supporting documentation.View Details»
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12. I clicked the button for attachments, but I don't have any. Do I have to start over?No. At the screen for adding attachments, choose the File Proof of Claim button without adding any attachments.View Details»
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13. I am clicking the Submit Claim button, but I receive an error. What do I do?Check your work. Make sure you have:View Details»
[1] entered a complete creditor name and address.
[2] entered an amount in field #1.
[3] chosen the correct option for filing supporting documentation.
[4] chosen a box in #8 and included a name in the Signature line.
[5] completed the verification code correctly.