I. COURT LOCATIONS AND PHONE NUMBERS
1. The District of Oregon Bankruptcy Court has offices in the following two locations, and they are both open from 9:00 A.M. to 4:30 P.M. every Monday through Friday except for federal holidays:
1001 SW 5th Ave #700
Portland, OR 97204
All Access: From the 7th Floor
Phone Numbers:Main: (503) 326-1500
405 E 8th Ave #2600
Eugene, OR 97401
All Access: From the 2nd Floor
Phone Numbers:Main: (541) 431-4000
Bankruptcy case and adversary proceeding files are public records and available for viewing in the Clerk's Office until 4:15 pm in either Portland or Eugene, depending on where the case was filed. If the debtor resides in Benton, Coos, Curry, Douglas, Jackson, Josephine, Klamath, Lake, Lane, Lincoln, Linn, Marion or Polk counties, filings must be made in the Eugene office. If the debtor's address is in any other county, filings must be made in the Portland office. NOTE: Eugene cases are designated by either a "6", "7", or "8" as the first digit of the five digit portion of the case number. Portland cases are designated by either a "3", "4", or "5" as the first digit of the five digit portion of the case number.
II. ELECTRONIC ACCESS TO CASE AND COURT INFORMATION
The U.S. Bankruptcy Court for the District of Oregon maintains two (2) systems for electronic access to information relating to Oregon bankruptcy cases filed since October 9, 1984, and adversary proceedings filed since August 1988. These systems are described below. You must try one of these systems before calling the court as there is a very good chance it will have your information. The systems are:
1. PACER (Public Access to Court Electronic Records) - Extensive access to case records via the Internet. See details immediately below.
2. VCIS (Voice Case Information System)- A free service using a touch-tone telephone that provides basic case information.
PACER: Public Access to Court Electronic Records
The court provides real-time access to electronic case records via PACER services over the internet. You may access PACER here. There is a slight fee charged for access to each page viewed or printed, but with a maximum fee per document. Please refer to the opening page of the court's PACER site for important information regarding the site. It also provides a valuable link to the court's free website containing other extensive and frequently updated general court information at: www.orb.uscourts.gov If you've ever had a PACER account, it remains active for your use. The access fees are charged to your account.
If you don't presently have an account, or have questions such as regarding fees or access to the federal courts' PACER services (including other court's PACER sites and/or the US Party/Case Index system), contact the PACER Service Center at 1-800-676-6856 or at www.pacer.gov.
VCIS: Voice Case Information Service
VCIS is a free service that uses a touch-tone telephone. It provides basic case information. To connect, dial 1-866-222-8029. VCIS uses a computer-generated synthesized voice device to automatically read case information in the court's database such as the case number, chapter, date the case was filed, debtor's name (and, if applicable, names of principal adversaries), debtor's attorney's name, trustee's name, judge's name, date and location of the 341(a) meeting of creditors, any claims filing bar date, case status, and any discharge and/or closing dates of the case.
INSTRUCTIONS ON HOW TO USE THE VCIS SYSTEM
1. To connect, dial 1-866-222-8029.
2. You may either say "Oregon" or you may press pound [#], then "27" for Oregon.